Shopify App : Kount Command
AI-Powered Digital Fraud Prevention
About Kount Command
Automate Decisioning : Kount’s AI delivers an accurate evaluation of risk and trust in real time. Never mistake good customers for bad actors again.
Accept More Good Orders : Minimize chargebacks, manual reviews and accept more orders while reducing customer friction and false positives.
Reduce Costs and Grow Revenue : Kount Command customers can drive operational efficiency and put more time, resources, and personnel into true business growth.
Adopted by over 15,000 brands, Kount now delivers accurate, scalable protection through a Shopify app.
Stop chargebacks, reduce manual reviews and accept more orders while reducing customer friction and false positives. Kount's simple extension delivers the full power of Kount's AI-driven fraud prevention solution. Access Kount's eCommerce fraud protection to immediately improve your profitability. Kount's automated fraud protection has no negative impacts on the merchant's site and won't add friction to the checkout process, with orders being automatically accepted or declined in less than 250 milliseconds to ensure an optimal customer experience.
Get up and running quickly. Easily install and configure the Kount extension in less than an hour to access automated, real-time order decisioning. Immediately gain built-in, comprehensive fraud prevention, order status notifications, and inventory management for your Shopify store.
Key Features:
Accurate Risk-Scoring: Kount’s adaptive AI analyzes trust and risk signals from billions of annual interactions to gauge risk accurately and in real time.
Known and Emerging Fraud Detection: The Kount platform uses both supervised and unsupervised machine learning models to identify and stop known both known and emerging fraud patterns.
Policy Customization and Optimization: With its built-in Customer Experience Engine, Kount allows businesses to create, edit, and test business policies and rules to fine-tune protection.
Risk-Free Automation: Automated, real-time decisions based on data from a global network of trust and risk signals allow businesses to expand confidently and without risk.
Simplified Case Management: The at-a-glance case management tool accelerates the manual review process with simple scoring and easy access to critical data for more accurate decisioning.
Advanced Analytics: Reporting and analytics on both macro trends and individual transactions allows businesses to stop fraud, reduce friction, and improve experiences for good customers. Kount’s AI-Driven Fraud Protection Platform, powered by the Identity Trust Global Network, delivers real-time fraud prevention, account takeover protection, and enables personalized customer experiences Quick and accurate decisions deliver safe payment, account creation and login events, while reducing digital fraud, chargebacks, false positives, and manual reviews.
Seamless workflow: use directly in Shopify admin
Speed tested: no impact to your online store
Elder Financial Exploitation: What Businesses Need to Know
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You may have heard about elder financial exploitation, but did you know that it can affect your business? Kount data has uncovered patterns that suggest businesses can unknowingly be conduits of this activity. Yikes. Fortunately, there is a way to detect and stop it.
Why Restaurants are Experiencing an Increase in Fraud
[1970/01/01 12:00:00]
In recent years, the restaurant industry has experienced a massive shift in customer buying behaviors. This is especially true for quick-service restaurants (QSRs). A post-pandemic world wrought with the rising cost of goods has led customers to expect high quality food at low prices, with easy online ordering and delivery options.
Refunding Fraud: What It Is and How to Stop It
[1970/01/01 12:00:00]
Returns are commonplace in the retail and ecommerce industry, but they can put you at risk for refunding fraud – which can be costly. Because refunds don’t come with a chargeback, refund fraud can be difficult to detect.
9 Key Benefits of Fraud Detection and Prevention
[1970/01/01 12:00:00]
You may be wondering what the benefits of fraud prevention are.
Stats & Evidence: Why You Need a Complete Chargeback Management Strategy
[1970/01/01 12:00:00]
In a world with tight margins and rising inflation, every dollar matters. You can no longer afford to let fraud and chargebacks damage your bottom line — and we have the evidence to back up that claim. Learn more about the real impact that chargebacks are having on your business.
Refunding Services Introduce New Risk for Merchants
[1970/01/01 12:00:00]
If you research refunding services, you’ll likely come across websites with flashy text advertising professional refunders. Or you may find a blog article that walks customers through how to get a refund for an item without returning it.
Top holiday spending statistics for ecommerce in 2022
[1970/01/01 12:00:00]
To better gauge customer attitudes and spending this upcoming season, Kount conducted a “Holiday Shopping Trends” survey of 2,000 consumers. In it, consumers reveal when and where they’ll shop, propensity to spend, payment method preferences, top concerns, and best ways to boost their confidence this holiday season.
Why BNPL risk management is essential for long-term revenue growth
[1970/01/01 12:00:00]
The buy now, pay later (BNPL) sector has grown rapidly over the past few years. Fueled by shoppers moving online during the coronavirus pandemic, BNPL almost quadrupled between 2019 and 2021. But many critics have expressed concerns about BNPL profitability in a post-pandemic world.
How edtech companies can recover subscription decline, optimize growth
[1970/01/01 12:00:00]
Amid the woes of the pandemic era, many online learning platforms and educational technology (edtech) companies saw a boom in new learners and subscription growth. And for online bootcamp and on-demand style learning platforms, that growth has continued.
Bad customer habits fuel discontent among customer service agents
[1970/01/01 12:00:00]
Customer service (CS) agents are generally empathetic people who strive to be helpful to angry and upset customers. But they’re also often the most vulnerable employees in an organization to social engineering attacks. Increases in online sales over the past couple of years have led to more customer disputes, returns, and refunds.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].