Efficient : Merchant: To the minute predictive arrival time for proactive order preparation. CUSTOMER: No calling or waiting. Fast simplified pickup.
Contactless : No paper. Notifications and curbside delivery interaction handled by the system seamlessly.
Scheduling : Advanced customer arrival notification and queuing so that customers get the fast pickup service they expect.
KerbEze makes curbside pickup fast and efficient. Business owners will see immediate and improved curb-site pickup efficiency and customer satisfaction. KerbEze helps you manage on-line customer orders so that pickups take less than 1 minute. Staff time is minimized and most importantly, your customer receives their order faster than if they went in the store to buy it themselves. KerbEze does this by linking the merchant and customer virtually, starting when an order is confirmed for curbside pickup.
After installing the KerbEze app in your Shopify store all pickup Order Confirmation emails will have KerbEze as an option for your customer. Upon receiving the Order Pickup Ready email, the consumer loads the KerbEze app, which is fast and easy and only done once.
When your customer tells their KerbEze app they are on their way to pick up the order, your tablet is continuously updated with a down-to-the-minute time of arrival. Your customer does not have to do anything as KerbEze monitors their progress and automatically notifies you when they have arrived, or if they are going to be early or late. KerbEze calculates the arrival time for all types of travel, vehicle, bicycle or walking.
For fast visual confirmation, the Merchant Curbside app will display the method of pickup and if being done by a vehicle, the make, model, color and license plate. Once delivered, your customer will provide a unique 4-digit number to the delivery person who enters it into the Merchant Curbside app for order confirmation. This provides a secure and auditable confirmation of order delivery to the right customer.
KerbEze keeps your pickup process perfectly ordered in all circumstances. You will always have the right order ready for fast curbside pickup to the right customer.
Seamless workflow: use directly in Shopify admin
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About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].