Spark a conversation : Use chat interface to proactively connect with shoppers and discover individual preferences.
Redefine personalization : Suggest products specific to each shopper's unique desires--a more powerful, personalized approach.
Sell more : Targeted product queries deliver relevant results and decrease the amount of time shoppers spend searching.
Catering to a wide range of customers is essential for any online store. ZipThunder's chat widget cuts through customer variety and interacts with shoppers in a familiar format while adopting an improved approach. Using existing product data, ZipThunder initiates a conversation by asking questions similar to a salesperson at a traditional brick and mortar establishment.
Unless your store is using individual customer data from previous purchases, product recommendations aren’t personalized, they’re aggregated, big data indicators of shopping trends. ZipThunder's product suggestions are personalized to customers and vastly superior to store-tailored product recommendations.
Chatbots engage users, generate leads, and promote sales, especially on mobile. ZipThunder's product personalization method surpasses traditional search/navigate options by utilizing a targeted Q&A format. Enable customers to search and shop for products intuitively on mobile.
Seamless workflow: use directly in Shopify admin
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].