About InsureShield Shipping Insurance

InsureShield® shipping insurance, powered by UPS Capital Insurance Agency, Inc., a subsidiary of UPS, offers package protection for all parcel carrier shipments.

Cover your shipments for carriers including UPS®, USPS®, FedEx® and more in one easy app with quickly paid claims up to your sales value at a rate less expensive than carrier liability.

Customer Experience is Everything

A bad shipping experience can have repercussions. When a shipment is lost or damaged in transit or stolen by porch pirates, your reputation can hang in the balance. With InsureShield shipping insurance now available to Shopify® merchants through an easy-to-use app, you have the power to create loyalty and repeat purchases by taking care of your customers when there is a shipping mishap.

One Simple App

With the InsureShield app, you can get protection for your UPS, FedEx, DHL and USPS shipments with rules-based coverage. The app syncs directly with your Shopify store and applies your insurance preferences when an order is fulfilled. You have flexibility to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout. You can even protect orders when shoppers opt-out with rules to cover:

• All orders
• Orders that reach a minimum order value
• Orders containing specific items or SKUs
• Orders based on domestic and/or international delivery destination

One Simple App

With the InsureShield app, you can get protection for your UPS, FedEx, DHL and USPS shipments with rules-based coverage. The app syncs directly with your Shopify store and applies your insurance preferences when an order is fulfilled. You have flexibility to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout. You can even protect orders when shoppers opt-out with rules to cover:

• You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
• You’ll be invoiced monthly by UPSCIA

Stress-free Claims

Get peace of mind knowing claims are quickly paid. No need to put your carriers on notice or wait for carriers to approve your claim. With InsureShield coverage, you:

• File directly with us instead of filing with the carrier
• Manage claims 24/7 with our online claims portal

Additional Details

• You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
• You’ll be invoiced monthly by UPSCIA, Inc., a licensed insurance producer
• Limits and deductibles may apply
• Refer to policy documents for full coverage details and exclusions