Shopify App : Instant FAQ & Help Center

Build a help center with unlimited FAQs to reduce support time

About Instant FAQ & Help Center

Instantly build a Help Center : Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!

Reduce support time : Instantly give your customers the answers they're looking for and reduce support tickets.

Works with all themes : It sure does! Even, it works with any customized themes.

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Instant FAQ & Help Center

Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy

It’s hard to get it, but it’s the truth.

People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.

You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?

You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.

On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.

And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.

You can solve this problem easily and immediately!

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

We’ve just created a product you can’t live without!

With Instant FAQ & Help Center you can:

  • Add a search bar to your help desk
  • Customize the layout colors
  • Choose among different display styles
  • Advanced FAQs & Categories ordering
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, Zalo chat integration
  • Reply to custom queries via email
  • Rich text editor for creating FAQs
  • Image and Video (Youtube, Vimeo) support

More features

  • Work on both desktop as well as mobile.
  • Work with all themes.
  • Compatible with all browsers.

Install today and feel the difference right away!

App Images
Launch date
February 08, 2021
App rating

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at