Instantly build a Help Center : Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!
Reduce support time : Instantly give your customers the answers they're looking for and reduce support tickets.
Works with all themes : It sure does! Even, it works with any customized themes.
It’s hard to get it, but it’s the truth.
People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.
You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?
You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.
On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.
And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.
We’ve just created a product you can’t live without!
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].