Shopify App : Help Center HQ ‑ TCC

Help center: Faq page & Faq tabs to cut down on support email.

About Help Center HQ ‑ TCC

Instant Search : Customers can instantly find the answer they are looking for in the Help Center with our insta-search technology.

Customizable Faq page : Our customization options make it simple to design a great-looking faq page that fits into any theme.

User Satisfaction Feedback : Discover which articles are helpful and which need work through simple helpfulness emoji surveys.

Description

Help Center HQ allows you to add a help center or FAQ page to your store in just a few minutes. It's as easy as adding common questions and answers.

Why add a Help Center or a FAQ page?

Drastically decrease support email.

An effective help center can answer massive amounts of questions before the customer has a chance to email you.

Increased customer satisfaction and sales.

Help Center HQ allows users to get answers immediately from your own Frequently Asked Questions/Q&A page.

Learn about your customers.

HelpHQ will gather valuable satisfaction data on your help center articles. You will learn which question can be answered better, what's dissatisfying customers, what's working, and so much more.

Why choose Help Center HQ?

Help Center HQ's feature set makes it the ultimate solution for all your help center needs.

Insta-search

HelpHQ will find faqs and answers as the user types their question. This makes finding answers extremely quick and efficient.

Powerful Article Editor

HelpHQ has a very powerful editor, complete with image uploads, that makes writing rich help articles and a faq page a breeze.

Beautiful and customizable

Help Center HQ was designed to plug directly into any design and look great. It provides you with all the settings you'll need to build a faq page that fits in with your store and brand.

Seamless integration with Shopify

Help Center HQ plugs directly into Shopify. You can manage your help center and your faq page through the same familiar dashboard.

Customer Feedback

Help Center HQ will collect user customer feedback through simple emojis: "was this helpful". You'll quickly discover what your customers like and don't like.

App Images
Launch date
April 30, 2019
App rating
4.9
Top features

Seamless workflow: use directly in Shopify admin

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].