What is Giftnote?

Giftnote is a revolutionary and unique approach to the challenges of providing gift messaging and vouchers for ecommerce stores. Online gifting has become an essential way to stay connected with loved ones, and Giftnote simplifies gift messaging by sending paperless, automated gift messages once the parcel has been delivered and vouchers directly to recipients.

What challenges does Giftnote solve?

• Expensive/impossible to offer physical message cards - It is incredibly hard and costly for your warehouse to manage physical message cards. This is simply not an option for 3PL warehouses.
• Gift-receivers don't know who sent them their gifts - Unless you offer physical gift messages as an option for your customers, gift receivers have no idea where their gifts have come from on arrival.
• Difficult to analyse what percentage of revenue is gifting - It is difficult to measure what portion of your online sales are attributed to gifting, and key business decisions are made without this data.
• Gift voucher/card purchasing experience needs improvement - The standard experience for buying gift vouchers/cards requires the purchaser to forward a voucher code to the recipient via email.
• The gift-purchaser is not your real customer - Just because someone has made a one-off purchase to be sent as a gift, does not mean that they are a genuine customer of your brand. It is the gift-receiver that is your real customer.

How does Giftnote solve these challenges?

• Paperless and automated gift messaging - Giftnote is connected to over 600 global carriers and automatically sends your customers gift message to the recipient via SMS and Email within 30 minutes of the parcel being marked as delivered.
• Creating memorable experiences - By timing your customer's gift message to the moment the package is delivered, Giftnote helps you provide a truly special experience for your customer and their loved ones that builds brand sentiment.
• Gift vouchers/cards sent direct to the recipient - Giftnote allows your customers to send branded gift vouchers/cards directly to the recipient via SMS and Email.
• Attribute gifting revenue - Giftnote tracks what percentage of your sales are through gifting, allowing you to make informed business decisions.
• Convert end-users into first-time buyers - Giftnote opens a direct line of communication with your real customers and encourages engagement with your brand.

What else should I know?

• Branded SMS & Email - Giftnote Email and SMS templates are customizable so your brand experience is consistent throughout.
• Easy integration - It only takes a few minutes to enable Giftnote on your Shopify checkout or order confirmation screen.

Interested in Giftnote? Install our free trial or book a demo at giftnote.com