Digitized “Black Book” CRM : Detailed customer profile info with photos, sizing & shopping lists. Assign tasks & filter customer lists to highlight sales opportunities.
Virtual Selling & Clientelling : Remote selling tools like look books, chat, virtual wardrobe with purchase history to merchandise owned + new items, attribution and more.
Mobile-First Shopping App : Personalized app for clientele to receive look books & item suggestions, chat, request items, view/upload to their wardrobe and more.
Garmentier is a new clienteling platform helping brands drive sales and loyalty. Our platform includes:
CRM: Deliver informed service with in-depth customer lifestyle data, view customer purchase history from your brand and others, and optimize productivity with self & company-assigned tasks
Clienteling: Easily search customers and create filtered customer segment lists to highlight ideal reach-out opportunities for your store team.
Personalized Selling: Create personalized outfits with what your customers own, and build relationships through hyper-personalized reach outs. Engage customers and sell new products via look books, chat, email, text & product suggestions. Track sales to incentivize your store associates to sell beyond the store, and leverage Virtual Wardrobes to offer the same 1:1 expertise offered in person
Customer Experience: With Garmentier, your brand enables your customers to receive product or outfit suggestions to shop and interact with, see their own wardrobe, add to their wishlist, request recommendations or shopping appointments with and from your team, and more! They can easily contact your sales associates and engage with you from anywhere, so you can provide the elevated 1:1 experience they crave far beyond the store walls.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].