Attract the right customers : Reach the right buyers with personalized messages and offers across all channels- email, SMS, chat, WhatsApp, and social using ONE solution.
Have meaningful conversations : Understand buyer intent, segment based on activity, run personalized campaigns, & convert leads faster using 360-degree customer context.
Drive revenue with automation : Use Shopify Playbooks to send offers, target cart abandoners, & upsell. Automations help you scale & grow your store, even with a lean team.
Description
Freshmarketer: Email Marketing, SMS, WhatsApp, Chat, and Social
Freshmarketer is a powerful marketing automation solution trusted by businesses worldwide. Customized for your Shopify storefront, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges, and support customers across multiple channels of their choice.
Our conversational marketing solution has everything your Shopify storefront needs to grow and scale your business, all in one place.
1. Meet customers where they are with multichannel campaigns
Reach customers via digital channels of their choice to send transactional and promotional messages.
Personalize campaigns to help them make better buying decisions and improve overall customer experience.
2.Recover abandoned carts on WhatsApp and other channels
Send cart abandonment reminders to buyers with personalized messages and offers via WhatsApp, SMS, and ABC to recover sales
*Filter your audience based on WhatsApp messages sent, replied to, and more using segments and send targeted campaigns to drive purc
2. Use Live Chat and Bots to have real-time conversations
Run live chat or use custom bots on your website to greet visitors and return customers, offer product recommendations, promote offers, prevent cart abandonments, upsell, and cross-sell.
3. Sell while you sleep. Automate emails to work for you round the clock
Schedule your emails to reach your customers based on their time zones to increase open rates. If your business has a customer base spanning regions, their time zones even get auto-enriched based on IP address.
Create responsive emails for desktop, mobile, and tablet.
4. Create personalized experiences for customers with pre-defined segments
Create dynamic segments of buyers based on their interaction with your brand—who they are & what they like —to personalize your marketing strategy and campaigns better. Use our pre-defined segments created exclusively for Shopify storefronts to tailor experiences at scale.
5. Put your online sales on autopilot with pre-built journeys
Choose from 20+ Playbooks to create personalized campaigns at scale and increase customer engagement across channels.
6. Boost sales and conversion with cart abandonment reminders
Bring back customers to complete their purchase when they navigate away after adding an item to the cart.
Send this reminder via WhatsApp, SMS, Chat, or email.
7. Support customers across channels of their choice
Answer customer queries and resolve issues faster via live chat, chatbots, WhatsApp & SMS.
Manage all customer conversations in one place with the Agent Inbox.
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.