Know your customers : Know your customers by letting them tell you what they want!
Increase your Conversion Rate : Increase your conversion rate by answering your customers questions.
Get Feedback : Get precious feedback and suggestions.
The Feedback Button is a Shopify App that lets you very easily add a floating Feedback Button to your Shopify store. It is very easy to install and lets you boost your sales.
The floating button will allow your customers to leave feedback and suggestions on your store.
By letting your customers give you suggestions, you can get new product ideas, receive precious feedback, improve your store...
Entrepreneurs sometimes struggle to understand why their customers don't convert. A simple and effective way to solve this problem is to listen to them and allow them to tell you why they do not buy. It is sometimes because of little details, missing product dimensions, no free shipping... and with the Feedback Button app, you can overcome these issues.
Some customers don't buy because they are not sure of something, if you let them ask you their questions, you can heavily increase your conversion rate.
Also, when customers see a feedback button, they know that there are actual humans behind the online store and that they can always reach to you if they encounter problems.
When a user leaves a feedback, you directly receive an email with their message. If the customer left his email address, you can contact them, answer their questions and create a discussion that will allow you to better understand your customers problems.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.