Shopify App : Widgetic (FAQ Accordion)

Answer questions proactively to improve customer conversion.

About Widgetic (FAQ Accordion)

Reduce support queries : Make it easy for users to find answers instead of contacting support. Keep at hand an up-to-date list of frequently asked questions.

Better information structure : Group content based on context, for easier assimilation. For example use separate tabs for Return Policy, Shipping, and Sizing Guides.

Branded layout : Match the app to your store design to help users feel at home when searching for answers to their concerns.

Description

The number one reason your customers get in touch is to ask questions about a product they bought or plan to buy. You will notice a pattern after having many such conversations - most of their concerns can be addressed with the same answers.

Once you know these questions and have answers for them, you can add them to our FAQ app. This will free up your support time because users will find the answers they need and won't reach out. That's why having a simple FAQ section laid out on your page is important to your bottom line.

Our app allows you to control the position, the size and the layout of the list. This makes it easy to create unlimited pairs of questions and answers. After your list is complete you can embed the app in different pages on your store.

FEATURES

  • Customize the style to fit the look and feel of your website.
  • Responsive design, works on the tablet, mobile, and desktop.
  • Use rich formatted text for improved readability.

FAQs

  • Does the app allow you to have everything collapsed by default?

Yes! Navigate to the Widgetic Editor by editing or creating a new widget. Click on Edit Theme in the top right corner, and in the Interface Tab set First Item to Close.

App Images
Launch date
May 08, 2017
App rating
2.9
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].