Shopify App : PingMe Facebook Messenger Chat

Live chat with shoppers on Facebook Messenger, Instagram &more

About PingMe Facebook Messenger Chat

Facebook Messenger and more : Actively provide customer support on multi-channels: Facebook Messenger, Instagram, WhatsApp. Deliver realtime messages for better support

Fast and Easy Setup : Set up Messenger live chat in 30s. Not an icon that redirects back to your Facebook page. Engage with customers anytime at every touch point

Turn your chat into revenue : Keep conversions persistent across anywhere they shop: Shopify Store, Facebook, Instagram. Save time with our performance tracking

Theme 2.0 Facebook Messenger Whatsapp Instagram
Facebook messenger live chat

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Live chat with shoppers on Facebook Messenger, Instagram, Whatsapp +

Why PingMe?

71% of customers spend on chat apps every day, every hour. 20 billion texts are sent in Facebook Messenger daily.*

Why don’t you do business with your customers in their favorite app?

With PingMe, your customers can “ping” you right where they are: Facebook Messenger, WhatsApp & Instagram.

  • No need to set up your own chatbot!
  • Engage with them where they already are - in chat.
  • Keep conversions persistent across your Shopify store, Facebook or Instagram shop.

PingMe gives you more than a chat icon!

Beautiful and modern chat widget for all websites

  • Customize chat widget style blended with your store.
  • Friendly and popular interface of Facebook Messenger love by all customers and owners.
  • Suitable for all-sized businesses, specially omnichannel merchants.

Live chat provides a better customer support experience and increase sales

  • Set up live chat in one click - smoothly integrated and ready to use. 100% mobile-friendly
  • Allow customers chat right on your store. No redirect back to your Facebook Fanpage.
  • Use Facebook Automation for instant answer about order, shipping, etc.

Centralize all customers engagement from anywhere in one place

  • Control all your customers’ interactions from muti-channels in one place.
  • Send email to your customers right in app.
  • Track your visitor performance with insightful statistics.
  • Multi-store support: connect many stores with the same Facebook chat.

Engage with customers anytime at every touchpoint

  • Take care off your customers 24/7 and reach them even when they leave your website with Leave Contact Form: Set up a quick form for your customers to leave messages when you are offline. No more missing contact.
  • Set time to turn off your chat once you are away/offline.
  • Remind unread conversations (upcoming)

Understand your customers’ shopping journey

  • Set up time to popup chat box with warm welcome message or discount code.
  • Target chat icon to appear on specific pages, such as high-intent products. Or you can hide chat icon on Mobile Check out Page for better experience.
  • Effortless retargeting campaign with all-in-one chat storage.

Suitable for all-sized businesses

Support multiple languages in chat widget

24/7 live support

PingMe by Omega

App Images
Launch date
January 20, 2016
App rating
Top features

Seamless workflow: use directly in Shopify admin

Up-to-date tech: works with the latest themes

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at