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Live chat with shoppers on Facebook Messenger, Instagram, Whatsapp +

Why PingMe?

71% of customers spend on chat apps every day, every hour. 20 billion texts are sent in Facebook Messenger daily.*

Why don’t you do business with your customers in their favorite app?

With PingMe, your customers can “ping” you right where they are: Facebook Messenger, WhatsApp & Instagram.

• No need to set up your own chatbot!
• Engage with them where they already are - in chat.
• Keep conversions persistent across your Shopify store, Facebook or Instagram shop.

PingMe gives you more than a chat icon!

Beautiful and modern chat widget for all websites

• Customize chat widget style blended with your store.
• Friendly and popular interface of Facebook Messenger love by all customers and owners.
• Suitable for all-sized businesses, specially omnichannel merchants.

Live chat provides a better customer support experience and increase sales

• Set up live chat in one click - smoothly integrated and ready to use. 100% mobile-friendly
• Allow customers chat right on your store. No redirect back to your Facebook Fanpage.
• Use Facebook Automation for instant answer about order, shipping, etc.

Centralize all customers engagement from anywhere in one place

• Control all your customers’ interactions from muti-channels in one place.
• Send email to your customers right in app.
• Track your visitor performance with insightful statistics.
• Multi-store support: connect many stores with the same Facebook chat.

Engage with customers anytime at every touchpoint

• Take care off your customers 24/7 and reach them even when they leave your website with Leave Contact Form: Set up a quick form for your customers to leave messages when you are offline. No more missing contact.
• Set time to turn off your chat once you are away/offline.
• Remind unread conversations (upcoming)

Understand your customers’ shopping journey

• Set up time to popup chat box with warm welcome message or discount code.
• Target chat icon to appear on specific pages, such as high-intent products. Or you can hide chat icon on Mobile Check out Page for better experience.
• Effortless retargeting campaign with all-in-one chat storage.

Suitable for all-sized businesses

Support multiple languages in chat widget

24/7 live support

PingMe by Omega