Shopify App : ExOrders ‑ Return & Exchange
Automated return and exchange manager
About ExOrders ‑ Return & Exchange
Increase Sales : Offer self-service return option to your customers. Increment consumer loyalty and generate more revenue.
Approval process : You options to accept or decline request on base on user request.
Update notifications : System generate notifications on request updates like approve, item received, refunded
Exorders return and exchange management portal for customers and merchants. Customers can apply for return order items as well as can replace them with other store items. Merchants have the option to approve or reject a return or exchange request.
ExOrders Features List
- Approval process of return or exchange
- Export list of return requests and items
- Each step custom notifications (e.g. approved, rejected, items received, etc.)
- Disable any email notifications
- Add merchant comments
- Add the unlimited list of reasons for customs to select on request
- Customers can apply by email or phone number
- Customer can select any product
- Customer can replace items with store active products for sales or in stock
Return App Statuses list
- Pending Approval
- Approved
- Rejected
- Received (exchange items received)
- Finalized (Added new order for exchanged items or payment settled)
Why do you need Exorder return and exchange
Your customers can submit returns requests in a few clicks. By entering the order number and email or phone number. It will help to improve sales by providing trust to your customers to buy again. As well as you have options to approve or decline return requests.
contact 24x7 if need any help to setup exorders or for suggestions
Seamless workflow: use directly in Shopify admin
Speed tested: low impact to your online store
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].