Shopify App : Dotdigital Email Marketing

Email Marketing, Marketing Automation, SMS, Social & Chat

About Dotdigital Email Marketing

Marketing automation : Manage the whole customer journey from one platform. Automate and personalize at scale, using email marketing, SMS, social, chat & more.

Ecommerce specialists : Improve ROI with actionable commerce intelligence. Our advanced range of ecommerce tools means you'll never miss another conversion.

Grow your online store : Scale and grow in line with your business. Dotdigital's evolutionary tech helps you increase AOV, lifetime value, revenue and marketing ROI.

Shopify Flow Loyalty Lion Zapier Eventbrite Instagram Facebook Google Ads

From email marketing to full omnichannel marketing orchestration, Dotdigital helps brands globally acquire, convert, and retain customers. Connect your Shopify store to Dotdigital and put customer, subscriber, product and order data at your fingertips.

Once you've set up your Dotdigital for Shopify integration, you can build automated journeys with data-driven marketing programs. Boost your ROI with abandoned cart, dynamic coupon codes, AI-powered product recommendations, advanced personalization and of course omnichannel marketing automation programs. Just drag & drop – it's that simple.

Dotdigital's omnichannel marketing automation tools

Maximize customer engagement and sales orders through optimum message frequency, send time, and channel type.

  1. Email marketing - Send timely, personalized, and engaging messages to your customers using our smart WYSIWYG editor.

  2. Marketing automation - Automate lifecycle marketing campaigns based on your customer behavior. There's 30+ ready-to-go automation templates too!

  3. SMS - Deliver order updates and broadcast marketing via SMS.

  4. Chat - Get instant access to resolve queries, offer swift customer service, and turn buying intent into sales.

  5. Social re-targeting - Start one-to-one conversations and win back website visitors with Google Ads, Facebook Audiences and more.

  6. Forms and landing pages - Capture customer data with surveys to boost list growth and relevancy. Design branded landing pages that get customers to act fast.

AI-driven product recommendations

Introducing newbies to your bestsellers, existing customers to your hottest drops, or recent shoppers to their best-next purchase, our AI-powered product recommendations always drive the next sale.

Understand and utilize customer data

Use Dotdigital's powerful Commerce intelligence tools to take control of the customer lifecycle with more data. Track KPIs at a glance and deep-dive into the movements of your commerce personas for highly relevant marketing.

Multi-store support: Build your empire all from one place

Whether it’s a new product range, or stores in different territories across the globe, multi-store support encourages businesses that want to scale. Connect more than one Shopify storefront and enjoy your data and reporting in one centralized location.

Shopify Flow connector

Turn store-based events into powerful marketing opportunities with the Dotdigital for Shopify Flow connector.

Some Shopify customers using Dotdigital

ICONIC London, Olivia von Halle, Chinti & Parker, Pacifica, GODIVA, Slendertone, CALIBRE, brush-baby,...

We support Dutch, English, French, German, Spanish, Indonesian, Italian, Japanese, Malaysian, Portuguese, and more.

App Images
Launch date
February 18, 2020
App rating
Top features

Speed tested: low impact to your online store

Latest Blog Posts on

What is ChatGPT and will it change how we work?

[2023/03/02 07:45:00]

Everyone is talking about ChatGPT, but how will the viral AI chatbot change the day-to-day lives of marketers? Read on to find out.

Celebrating Black History Month and Black leadership in tech

[2023/02/27 12:21:27]

Our focus this month is on Black technology and those who shaped it throughout history.

What’s new: hyper-personalization and optimized data

[2023/02/09 11:32:28]

Get ready to improve your customers' experiences with our latest release.

Return of the hack: collaboration and innovation thrive at Dotdigital 

[2023/01/20 09:00:00]

Every year we take some time for employees to create something that interests them. Hack week is a great time for creativity, innovation, and collaboration.

Deliverability: let’s talk about Gmail

[2023/01/17 09:00:00]

Gmail is probably the most popular free mailbox provider out there. Our deliverability team cover everything you need to know about deliverability with Gmail.

Operational change: saying goodbye to our Minsk colleagues

[2023/01/13 09:21:27]

It causes us great sadness to announce that, as of 15 January 2023, we will be closing our engineering branch in Belarus. We wish endless success in the future for our colleagues in Minsk.

Zero-party and first-party data: everything you need to know 

[2023/01/12 12:17:37]

Zero-party and first-party data are both important things to consider in your marketing. We explore the difference, and look at where are they most useful.

Key social media dates for 2023

[2023/01/01 09:00:00]

Check out the key social media days you can tap into for extra engagement in 2023.

Three rules for marketing like a pro (and what new things to try today)

[2022/12/22 09:00:00]

As we're now into 2023, we look back at the Dotdigital features launched in 2022, and hint at what’s to come.

Marketing predictions for 2023

[2022/12/20 08:00:00]


About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at