24/7 support by real people : Dodox support experts are available around the clock – on the weekends, in the evenings, or whenever you need help.
Instant on-brand customer care : Customize your settings, turn Dodox on, and watch as our support experts start providing your customers with on-brand, quality support.
Integrates with your helpdesk : Dodox works as an add-on to your existing customer service workflows whether you use Gorgias, Zendesk or a simple email inbox.
Customize your settings, turn Dodox on, and watch as our support experts start providing your customers with on-brand, quality support.
Dodox connects with your Shopify store and your customer support inbox. Our platform uses machine learning to provide our support experts with everything they need to represent your brand and write accurate high-quality replies.
Dodox support experts are available around the clock.
We’ll match your brand tone and support standards.
We grow with you when and where you need it.
You’re in control and can turn Dodox on and off whenever you want.
Turn Dodox on, and watch as our experts start providing on-brand, quality support.
We’ll onboard, train, and manage agents for you.
Our agents will only add their replies as internal notes to your tickets.
As of right now, Dodox provides email customer support in English. We plan on adding more languages and support channels (e.g. chat) in the near future. Feel free to drop us a line if you have any suggestions or feedback.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].