Improve Customer Experience : No more pre-printed labels! Consumers book their return online and get a QR code which they can take to over 32,000 locations nationwide
Reduce Operational Costs : Fully automate your returns by setting custom rules for non-returnable items, returns windows and return approvals
Easy Two Step Integration : Simply download the app, complete the registration form and benefit from a quick on-boarding process
Inmar Post-Purchase Solutions’ digital returns platform optimizes the post-purchase experience to boost loyalty and increase customer lifetime value. Customers easily initiate their return(s), specify their reason for the return, then select a convenient drop off location. Using fully branded communications, the platform provides continuous updates to keep the customer informed and engaged.
Note: Inmar Returns is currently available in U.S. only.
Seamless workflow: use directly in Shopify admin
Speed tested: no impact to your online store
[2023/04/24 10:00:00]
Find out how we’ve improved our products in Q1 2023. The post Q1 product release highlights – reacting to global customer insights appeared first on Doddle.
[2023/04/12 10:36:35]
How to innovate, sustainability standardisation and the challenge for posts in a parcel-first world – these are the key themes from Leaders in Logistics 2023. The post 3 Highlights from Leaders in Logistics 2023 appeared first on Doddle.
[2023/03/28 03:18:58]
We build psychological insights into our product design processes - here's how it drives better outcomes for consumer, carrier and merchant. The post How we design for consumer behaviour change appeared first on Doddle.
[2023/03/22 03:48:18]
European postal operators and carriers need a plan to deal with increasing last-mile regulation. The post Regulation is coming for European ecommerce logistics appeared first on Doddle.
[2023/03/15 02:44:55]
Our Doddle roundtable looked at real-world returns behaviours and how these could inform carrier strategy. The post eCommerce returns: a Doddle roundtable appeared first on Doddle.
[2023/02/14 04:24:42]
ASOS increased the minimum spend for next-day delivery for its Premier subscribers - are returns next? The post Why ASOS might start charging for returns, and what that means appeared first on Doddle.
[2023/01/12 03:59:23]
Unattended home delivery can reduce failed delivery – but only if carriers and consumers are on the same page. The post Is unattended home delivery the future for carrier efficiency? appeared first on Doddle.
[2023/01/05 10:42:51]
We check last year's predictions and forecast more changes in the first and last mile for 2023. The post 5 changes we predict in ecommerce delivery & returns 2023 appeared first on Doddle.
[2022/12/08 11:28:34]
The final delivery experience has the biggest impact on customer experience, so why aren't we collecting better experience data? The post Delivery’s psychological CX impact and what to do about it appeared first on Doddle.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].