Industry Leading Engagement : Personalised thank-you videos offer unique experiences that deliver significantly higher email open rates, click through rates & engagement.
Unique way to say thanks : Quickly send 1:1 videos that your customers will love, proven to drive more repeat orders at higher margins.
Awards Finalist : Australian CX (Customer Experience) Awards finalist for helping a winery increase their sales by 46%. Saying thanks is good business & fun!
CX Video is the easiest way to send 1:1 thank you video messages to your customers that increase customer loyalty and repeat sales.
"Our customers are blown away with the experience CX Video provides, and we are seeing the app benefit our bottom line too" - Koerner Wine
Video cuts through so much better than email, and using CX Video it is faster and cheaper than sending a hand written thank you note.
More than 80% of our emails are opened, and near 100% recipients click to watch your video.
This experience drives an uptick in repeat sales and better long term engagement with email & marketing automation initiatives.
Any online retailer who wants their customers to form an emotional bond with their brand and what they sell, so they come back for more.
The iOS and Android mobile app we provide enables you to record your messages where it makes the most sense such as:
You decide which location works best for your customers, and leave the rest to us.
The integration with Shopify enables you to see everything you need to know right in front of you while you record your message.
So zero research time, zero rehearsal time.
Seamless workflow: use directly in Shopify admin
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.