Unified business inbox : Manage all your sales and support conversations across all popular messaging channels in one inbox.
Take orders in chat : Convert your customers right within the chat through automated bots or via sales advisors.
Automate marketing : Engage your customers: Distribute discount codes, send promotion alerts, and more...
Jumper.ai is an all-in-one platform to take orders, support customers, send post-purchase updates and run promotions on popular messaging apps such as Facebook Messenger, WhatsApp, LINE, Web, iMessage & more
Build 1:1 customer relationship, on the channels they prefer. With Jumper.ai you can engage and convert customers on your Shopify storefront, Facebook Messenger, WhatsApp, iMessage, Twitter and LINE. Additionally, use our widgets to drive sales from Influencer blogs, or drive customers to checkout straight from SMS
Setup automated replies to customer comments and queries on your Facebook posts and ads. Let Jumper help you answer "how much?", "price please?", "hm", "where can I buy it?" and all your frequently asked questions on your posts. And take it further... attach products, collections, custom bots or order updates with your responses to drive higher conversions.
Using Jumper you can also build custom bots for all supported messaging channel to run contests, giveaways, get reviews, share unboxing videos, product styling tips, sent order updates, and more.
Jumper.ai is the only platform where you can share products, add bots for customers to auto place orders and create custom orders in live chat. You agents can also add tags, create custom fields, see customer's past order details, and refund, cancel or update orders all in one app.
Manage and view your customers in a central view with details about the channels they prefer, agents they interacted with, purchases they made, bot they interacted with, Facebook Audiences they are added to, Loyalty points they have earned, custom tags and fields.
And there's more... * Add multiple users to your account. * Seamless handover from AI to human, and vice versa. * Integrate with Zapier to manage your post-order workflows.
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at [email protected].