Shopify App : WhatsApp Chat ‑ Common Ninja

Enhance User Experience With a WhatsApp Chat on Your Website

About WhatsApp Chat ‑ Common Ninja

Offer Support & Information : Allow users to contact you for support or for more information that’s not readily available on your website and improve their experience.

Expedite Decision Making : You can expedite the decision-making process of your users by providing quick answers to their questions.

Use a Personalized Approach : Make your users feel important and well taken care of by offering them a more personalized communication method.

Enhance User Experience With a WhatsApp Chat on Your Website

About Common Ninja: WhatsApp Chat

Common Ninja’s WhatsApp Chat app is a helpful tool that will enable you to place a WhatsApp chat on your website to make communication via WhatsApp easier. With it, you can answer questions and expedite the decision-making process of your users, provide helpful and valuable information and improve their experience with a 24/7 online chat. The app is easy to use, requires no coding knowledge, and comes with full customization options. It is fully responsive and features multiple button icons, the ability to toggle time on or off and more!

How Can the WhatsApp Chat Help Your Customers?

With a WhatsApp chat present on your website, your users will be able to start communications with you easily, and they will be able to do so from their phones. The process will feel more personal, and the response times will be quick. This will improve user experience and reduce the time it takes users to make a decision.

Why Should You Have the WhatsApp Chat on Your Website?

As an online business owner, you will benefit from having a WhatsApp chat on your website, because your users will be more satisfied and more likely to make a purchase from you. They will feel more respected, more important and at the center of your attention. They will also be able to receive quick answers and make the decision to buy from you quicker.

Key Features

  • Multiple Icons: The app features multiple button icons for you to choose from that can complement your design and deliver the message you want to deliver.
  • Change Chat Background: The app allows you to change the chat’s background to make it fit your website’s design, make your chat stand out, or reinforce brand awareness through well-crafted company backgrounds.
  • Toggle Time On or Off: The app features the ability to toggle the messages’ time on or off. Keep it on to show users just how fast your replies are, or remove it completely for a more minimal, visually pleasant chat design.
  • Fully Customizable: The app features full customization options so you can edit the design to fit your needs — change the colors, fonts, spacings and anything else!
  • Perfectly Responsive: The app is perfectly responsive and will look great on any device. In a mobile-first world, this feature will put you ahead of your competitors.
  • Easy To Use: The app is easy to use and requires no coding knowledge. Our intuitive dashboard with the drag-and-drop feature will enable you to customize the app any way you’d like to with just a few simple clicks.
App Images
Launch date
March 15, 2022
Top features

Seamless workflow: use directly in Shopify admin

Up-to-date tech: works with the latest themes

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at