Improve Decision Making : You can expedite the decision-making process of your users by providing quick answers to their questions.
Provide Direct Support : Allow users to contact you for support or for more information that’s not readily available on your website and improve their experience.
Use a Personalized Approach : Make your users feel important and well taken care of by offering them a more personalized communication method.
Common Ninja’s Messenger Chat app is a helpful tool that will enable you to communicate with your customers in an easy, accessible manner, via Facebook’s Messenger app. With it, you can answer questions and expedite the decision-making process of your users, provide helpful and valuable information and improve their experience with a 24/7 online chat. The app is easy to use, requires no coding knowledge, and comes with full customization options. It is fully responsive and features multiple button icons, the ability to toggle time on or off and more!
With a Messenger chat present on your website, your users will be able to start communications with you easily, and they will be able to do so from their phones. The process will feel more personal, and the response times will be quick. This will improve user experience and reduce the time it takes users to make a decision.
As an online business owner, you will benefit from having a Messenger chat on your website, because your users will be more satisfied and more likely to make a purchase from you. They will feel more respected, more important and at the center of your attention. They will also be able to receive quick answers and make the decision to buy from you quicker.
Seamless workflow: use directly in Shopify admin
Up-to-date tech: works with the latest themes
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at email@example.com.