Auto Order Confirmation : Auto order confirmation via IVR Phone call, SMS & OTP for Cash on Delivery (COD) orders.
Reduce return ratio & cost : Reduce product return ratio and save your valuable time for unnecessary shipments because of fake/dummy orders.
Easy to manage : Tags for filter and process orders easily.
If Yes, then this app is for you. COD Order Confirmation app will help you to reduce product return ratio from fake/dummy orders.
Orders with cash on delivery mode has maximum chance of RTO and to reduce such unexpected returns, order verification with IVR call, SMS or OTP will be a good step.
Customer will receive the IVR call. This IVR message is customizable in the application. You can have your own message.
SMS will be sent with a link with which customer will be able to open the Order summary and take required action in order to confirm or cancel the order. Also there can be couple of other options like - Call to store owner and Request for a callback.
Upon placing the COD order, customer will see a box/widget on thank you page to enter the OTP and confirm the order.
Once you install the app successfully, App will start working for you automatically. Though you can change settings as per your need. And app works based on the mode you've enabled, as explained below.
Seamless workflow: use directly in Shopify admin
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.