Shopify App : ClickPost Order Tracking

World's #1 app for ecommerce post-purchase customer experience

About ClickPost Order Tracking

Email/SMS tracking updates : Reduce "where-is-my-order" calls by 80% and keep your customers engaged with your brand

Branded Tracking Page : Beautiful tracking pages with: - Real-time tracking for your customers - Marketing space with up-selling opportunities for you

Shipping exceptions management : Unique AI-driven product to manage shipping delays, stuck shipments, failed deliveries, undelivered shipments, etc. to minimise exceptions


ClickPost, world's most loved tracking and shipping management software is now on Shopify! * Book a free demo by dropping a mail to before purchasing *

1. Monitor shipments across carriers in single screen

  • View detailed tracking across all carriers in a single screen (if your carrier is not on ClickPost, we'll integrate them for Free!)
  • Filter shipments by dates, statuses, couriers, destination, exceptions and more
  • Analytics on delays, carrier performance, shipping NPS, & more

2. Keep customers engaged while they wait for their order

  • Send tracking notifications to customers through Email & SMS
  • Add universal tracking link to your store's header and 'My Order Section'
  • Enable language localisation

3. Branded Tracking Page

  • Do your customers visit carrier's tracking page? Enable your own branded tracking page with real-time updates coming from carriers at the backend
  • Plug in your logo, your brand colors, your offers, additional purchase recommendations, your social media links - Ensure that your customers become repeat buyers while they wait for their order
  • The tracking page would change automatically for each customer based on their orders
  • Enable language localisation on tracking page

4. World's most advanced Exceptions management platform

  • Manage shipping delays, stuck shipments, failed deliveries, undelivered shipments, etc. to minimise exceptions
  • A complete NDR management platform to reduce RTO by upto 50%

5. Returns Management

  • Front-end UI for customers to raise return request
  • Complete returns tracking
App Images
Launch date
May 04, 2020
App rating
Top features

Speed tested: no impact to your online store

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

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