Shopify App : This Call Button (Call Center)

Engage your customer within 20 seconds

About This Call Button (Call Center)

Engage customers immediately : Direct conversation on the phone helps turn more potential customers in actual clients.

Deepen customer relationships : Simply click to call your customers and keep everything in record to grow a deeper customer relationship.

Powerful Dashboard : User-friendly dashboard to glean call-specific reports and summaries. Manage inbound customer queries and call bookings.

Featured Image
Description

Why you need a click-to-call button on your website?

Some e-commerce businesses prominently feature their phone number, usually highlighted at the top of the page.

But keep in mind that customers are no longer use phone dialers to make calls nowadays, especially when they are visiting your website from a computer or tablet. If your device does not have a SIM card, dialing a phone number is painful.

So consumers are not going to make calls anymore? Nothing could be further from the truth.

Some others go one step further: they incorporate a “call us now” button on their website which allows their users to call them directly through the web. This is what you need and what we offer today.

What are the benefits of a click-to-call button and how does it increase your sale conversions?

  • No dialing or remembering numbers - ThisCallButton makes the task even more simple. No more dialing or remembering of numbers. A single click from on your webpages no matter what devices your customers using, mobile phones, tablets, computers, will place the call to your phone.

  • Convert web-based traffic into direct telephone communications - Customers are likely to have questions or want other information that they cannot find readily available. With such a feature, clients can easily place a call to know more details about the service or product they are actually interested in.

  • No international calling fees apply to your customers - ThisCallButton services provide visitors from around the world an easy way to call you for free.

How ThisCallButton deepens your customer relationships?

ThisCallButton not only empowers your customers to call your phone very easily, and also empowers you to call your customer even easier.

ThisCallButton helps you to track every incoming / outgoing call in the best possible manner. This information can later be used for building trust between you and your customers, and for marketing purposes. So what are the tools to help?

  • ThisCallButton connects your Shopify customer database - When a customer calls, or you call them, a record will be created in the app dashboard, you know who, you have the call recordings, write down some comments on the calls, so that you can set a follow up schedule.

  • Call Bookings - Your customers are able to submit a call booking when you missed the call. You will receive the form on the app dashboard, you open the form, a single click to call your customers, and write down the important notes and setup a follow up schedule.

  • Voice Mail - Your customers are able to leave a voice message when the call has no answers. You can listen to the message and follow up accordingly.

ThisCallButton is a complete contact center solution. Try today!

App Images
Launch date
December 04, 2020
Top features

Seamless workflow: use directly in Shopify admin

Latest Blog Posts on www.thiscallbutton.com

How to add a click to call link to your websites

[2020/11/01 07:50:42]

How To Add a Click-To-Dial or Click-To-Call Link For Your Website Click-to-call or click-to-dial empowers your website visitors to tap a phone number, button, or image to call your business from a cell phone or computer.

How to protect your privacy with a click-to-call link

[2020/11/01 07:48:26]

How to protect your privacy with a click-to-call link ThisCallButton let you create a click to call link give out to unknown contacts so that you can keep your personal number private. We look at how these links work, when you should consider using one, and how to evaluate them.

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].