Shopify App : Checkout Comments

Get product feedback from your buyers right at checkout

About Checkout Comments

Understand buyer intent : Collect comments during checkout to understand why your customers purchase your products.

Analyze your checkout comments : Compare all checkout comments and improve your marketing, product and customer experience with the new insights.

Show comments as micro-reviews : Micro-reviews improve the conversion rate on your product pages and help you to get more traffic with fresh & relevant content (SEO).

Get feedback from buyers at checkout and display them on product

Improve your product and marketing with buyer comments

  • Improve your products by understanding why visitors buy your products
  • Receive more organic traffic from searches that are based on user intent
  • Increase your conversion rate with positive micro-reviews next to 'Add to Cart'

How it works

Your customers will see an input field for comments next to each product after the purchase - so the text input cannot harm the conversion rate. The input field will be visible on the confirmation page on your store as well as in the confirmation email sent to your customers.

Understanding buyers = Business success

  • Find new product ideas and the USP of your current products
  • Create better marketing campaigns by understanding your customers
  • Perfect your product descriptions and store content for prospective customers

Sell more with enhanced product pages

  • Organic traffic increases because of additional user-generated content that is relevant and fresh
  • Conversion rate increases because social proof for buying is provided during the decision-making process of the potential customer
  • Checkout comments are generated right after purchase and are therefore provided faster than product reviews

Settings & Customization

  • Customize your checkout question asked after purchase
  • Disable auto-publish to manually curate checkout comments
  • Localize all text to fit your store’s language and tone

Happiness guaranteed

  • Free Shopify app: Checkout Comments is free of any charge to make sure that every merchant has the opportunity to gain customer insights to improve their business.
  • Lightning fast: The Checkout Comments widgets loads via Shopify metafields rather than via Javascript. This means your visitors will see the Checkout Comments right upon loading the page.
  • Support that cares: When you have a question or an issue, we are on it. Customer support via email is taken care of by the team.
App Images
Launch date
April 12, 2018
App rating
Top features

Seamless workflow: use directly in Shopify admin

Social media links

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at