Shopify App : ChannelApe IOMS

Realtime enterprise inventory & order management for high-SKU.

About ChannelApe IOMS

Real-time ATP Inventory : Get accurate SKU counts across all locations: On-hand: 3PLs, Owned Warehouses, or Stores On-order: Purchase Ordering, ERP

Control Fulfillment Rules : Let your physical fulfillment partners focus on executing a pre-defined work order, not your digital business rules.

Monitor labels events : Be proactive: Get alerted via email or Slack on shipping event exceptions

Integrations
EDI WMS Netsuite SAP Flat File API
Description

Step 1 - Get a real-time view of inventory. From manufacturer to return.

If you don't know how much you have, where it is, and what status it's in, you can’t deliver a great physical experience without overselling.

Get accurate SKU counts across all channels:

  • On-hand: 3PLs, Owned Warehouses, or Stores
  • On-order: Purchase Ordering, ERP

Step 2 - Take fulfillment rules into your own hands.

Let your physical fulfillment partners focus on executing a pre-defined work order, not your digital business rules.

  • Stop using spreadsheets: Enter automated rules for reserves (safety stock) and on-order (pre-sell) into our IMS and let fulfillment manage on-hand inventory
  • Select your carriers & SLAs: Take control over shipping label expenses, a top-3 item on your P&L statement
  • Enable order edits: Automatically withhold orders from processing to give your CX team time to respond to inevitable order changes with the YesWindow
  • Make rules changes quickly: Edit our built-in Playbook UI—no more support tickets or scripting that takes weeks to implement

Step Three - Monitor labels events and exceptions.

  • Be proactive: Get alerted via email or Slack on shipping event exceptions
  • Improve customer satisfaction: Monitor warehouse SLAs, breakdowns in order orchestration, and inventory misses to improve your performance
  • Analyze data: Keep carriers and fulfillment partners honest on SLAs

Step Four - Offer delivery date promises before checkout.

  • Improve conversion rates: Give consumers what they want—86% are more likely to buy from a brand when there is a promised date their package will arrive on the PDP
  • Deliver Prime-like experiences: Give your DTC brand an edge with accurate available to promise (ATP) counts that make it easy to provide date promises

Step Five - Use data to continuously optimize.

"You can't manage what you can't measure." - Peter Drucker

  • Control costs: Identify trends and future opportunities so you never understock or oversell
  • Have unprecedented visibility: Know where your inventory is, how much to presell, how much to reserve, and how you can deliver it on time
App Images
Launch date
May 03, 2016
App rating
4.8

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].