[2021/07/07 11:53:14]

In the last 12+ months, we have experienced unprecedented supply chain and inventory issues. They have dramatically affected the furniture industry. A combination of closed factories, backed-up ports, container scarcity, and labor shortages took its toll on the industry. Returns, cancellations, and even chargebacks are becoming a real (cashflow) problem. In this article, we will discuss what’s causing this and what furniture retailers can do to ensure that they are delivering not only the furniture requested by their customers but also exceptional customer service during this time. Continue reading to learn more!  The post Supply Chain and Inventory Issues – How Home Furnishings Retailers Adapt appeared first on Wondersign - Furniture Catalog Management Software.

[2021/04/15 05:31:38]

Are you optimistic or pessimistic about furniture sales in 2021? It's no secret that supply chains are disrupted and it has been difficult for retailers to fulfill orders. Consumers are getting frustrated, canceling sales, and requesting their money back, although, there is still a trending demand for home furnishings and decor. But there might be reason for hope - hear from two industry experts as their opinions clash in this point/counterpoint article. Read to see Furniture World's Bill Napier and Ed Tashjian discuss their opposing views and reasons to be optimistic or pessimistic of the state of the furniture industry through 2021. The post Optimistic or Pessimistic About Furniture Sales in 2021? appeared first on Wondersign - Furniture Catalog Management Software.

[2021/03/26 02:39:19]

We can't seem to catch a break! The cargo ship blocking the Suez Canal could take weeks to move. As if the global supply chain wasn't sufficiently disrupted. Consumer demand is still at record highs and there is even more stimulus money flowing. However, consumers are getting frustrated and are demanding refunds. Extended lead times due to back-ordered products threaten sales. Learn how retailers are finding ways to avoid the coming cash flow trap in this guest post. The post Supply Chain Disruption & 12 Ways Retailers Can Avoid the Coming Cash Flow Trap appeared first on Wondersign - Furniture Catalog Management Software.

[2021/03/25 08:38:25]

It has become essential for brick-and-mortar retailers of every size to have an online presence. And, as more retailers offer purchasing options through their website or other online channels, it has become increasingly important to ensure these different store fronts are windows to the same store rather than disconnected experiences.    With the significant attention […] The post How to Provide an Omnichannel Shopping Experience appeared first on Wondersign - Furniture Catalog Management Software.

[2021/03/25 03:51:14]

The holy grail of retail - everyone is looking for the game changer for their customer experience. The question is: How can you let your guests experience products that aren't physically present? Before 2020, virtual reality headsets created a lot of buzz. Now, even with tons of sanitizer, they're an unthinkable experience. Consumers shifted to exploring products online, with Augmented Reality (AR) at the core of the work-from-home economy. But what about brick & mortar stores? The post The Game Changer For Your Customer Experience appeared first on Wondersign - Furniture Catalog Management Software.

[2021/03/10 02:02:46]

Ray Allegrezza is an industry veteran and the executive director of the International Home Furnishings Representatives Association (IHFRA). In his two most recent blog posts at Home News Now, Ray focused on two essential elements. The first one is consumer behavior after the pandemic. The second post takes a closer look at China and Vietnam with an emphasis on export numbers and trade investigations. He calls it a wake-up call. In one of our recent posts, we highlighted how important it is to build client profiles. Customer retention will become a key element of any retailer's bottom line. This high demand will (most likely) not last forever. Time to get ready for what's ahead. The post How Consumer Demand Will Change Furniture Retail After The Pandemic appeared first on Wondersign - Furniture Catalog Management Software.

[2021/03/01 07:52:30]

Our partner Olea Kiosks recently asked for our help. A lot of retailers reach out to them for advice when selecting an ‘endless aisle’ software for self-service kiosks. This is particularly true for touchscreen kiosks in a demanding retail environment. We’re excited to contribute and share our knowledge and experience in the industry. Here is a list of tips to help retailers pick a solution that offers them a reliable ROI and provides their customers with a top-notch experience. The post The Top 5 Must-Haves for Retail Self-Service Touchscreen Kiosk Software appeared first on Wondersign - Furniture Catalog Management Software.

[2021/02/25 08:51:08]

Who would have thought that the "Bridgerton" trend impacts furniture retail? Bridgerton is a hit TV show streaming on Netflix with 63 million households tuning in. It sparked what designers call a “Regencycore” trend, focusing on the elegance and opulence of the United Kingdom’s Regency era. Regencycore is all about 19th-century period pieces and shoppers want to know how to recreate these looks. "What does that have to do with my business?" you might ask. Keep reading to find out how this Bridgerton design trend impacts furniture sales. This can get you loyal customers and small tweaks can improve your bottom line. The post How The Bridgerton Design Trend Impacts Furniture Sales appeared first on Wondersign - Furniture Catalog Management Software.

[2021/02/17 10:17:57]

With "cocooning" here to stay, how can furniture retailers take advantage of the increased demand for home furnishings goods? And how can they turn this frenzy into a long-term successful business approach? We'll take a closer look at LTV and AOC metrics to find the numbers that are most crucial for the long-term success! Continue reading to learn more. The post High Demand for Furniture: How to Take Advantage appeared first on Wondersign - Furniture Catalog Management Software.

[2020/09/30 02:48:30]

Price hikes and surcharges are shaking up the furniture industry! Container shortages, overloaded ports, and increases in raw material costs on top of unprecedented demand for furniture are pressuring suppliers and retailers to make tough decisions. Learn how retailers are responding and check out the resources available to make pricing and inventory management a breeze. The post Price Increases in Furniture – How Retailers Are Responding appeared first on Wondersign - Furniture Catalog Management Software.