COD Verification | COD to Prepaid

Confirm COD via IVR/Whatsapp | Convert COD to Prepaid via Whatsapp

Explore your business in more than 220 countries worldwide with the help of our app. Using our plugin, you can ensure that your COD orders are legitimate before you ship them out.

Verify customer's contact number and take their confirmation regarding the order while using cash on delivery payment. Supports multiple languages and accents.

Convert COD orders into prepaid orders via Whatsapp notifications with some discount offers. Use your own Cashfree/Razorpay payment links.

How does this app work?

There are three mode are available:

• OTP Mode: After choosing to pay via COD, the customer is redirected to an order confirmation page. On this page, the customer has to enter the OTP (sent to their mobile via WhatsApp) to confirm their order.

• WhatsApp Mode: Customer will received an SMS immediately after COD order placed with a message, which contains order summary as well as options to Confirm or Cancel button.

• Voice Call Mode: When COD Order will placed than app will check the mode if there is voice call mode than app will dials the customer for confirm the order than order will confirmed base on customers input.

Smart Features, Simple to use:

• Enable COD Verification Feature: One-click enable & disable the option to automate the IVR call & Whatsapp verification.
• Manage your IVR call-template: Set your welcome note, order confirmation and cancellation message for call. Option to use your pre-recorded audio instead of computerized IVR.
• Enable Follow-up calling option: Trigger follow-up calls (up to 2) if your customer doesn't answer the first call.
• Do Not Disturb feature: Set the preferred time when no IVR call will be placed.
• Minimum order amount: Enable the setting a minimum or maximum order amount limit for your COD orders.
• Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the order confirmation.
• Manage Your IVR call-template by Audio: Set your welcome note, order confirmation and cancellation message for call in your regional language using your own recorded voice.
• AUTOMATED WhatsApp message templates: Verify Cash on Delivery (COD) order confirmation via WhatsApp Message.
• COD to Prepaid Conversion: Enables the setting to contact your buyers one more time to convert their Cash on Delivery orders to prepaid orders. By offering last-minute discounts, you can increase the likelihood of delivery as well as revenue.