Shopify App : Capillary CRM Integration

AI-powered intelligent loyalty platform

About Capillary CRM Integration

Loyalty Powered by AI : Predicting consumer behavior with inbuilt propensity models and influencing it through constant promotions and omnichannel engagement

Hyper-personalize Offerings : Leveraging AI and a combination of traditional, social and digital channels to intelligently engage consumers with promotions

Achieve Topline Sales : A proprietary framework that enables brands to unlock incremental sales and loyalty delivered sales

Description

Capillary's Loyalty+ is an AI-powered intelligent loyalty marketing platform that delivers promised ROI and sales via deep customer insights, hyper-personalized engagement, and experiential rewards.

Unlocking a powerful solution for enhancing omnichannel customer loyalty, improving user experience, and boosting sales; Capillary Loyalty+ comes with many benefits. Customers can seamlessly earn and redeem loyalty rewards and points through various actions performed such as successful sign up or an order placed on your website. They can then view the total rewarded and redeemed loyalty points in their account. Customers will also be able to easily spend loyalty rewards and points on the checkout page through the redemption configuration.

Some of the key features of Loyalty+ are:

  • Make loyalty platform predictive with AI
  • Amplify engagements with personalized rewards
  • Collective efficiency for enterprise loyalty
  • Creating loyalty to nurture brand evangelists
  • A platform designed to scale

While the myriad benefits of Capillary Loyalty are rewarding, the platform has some unique integration differentiators that make it stand out in the market today. The main differentiators are listed below:

Customer Rewards

  • Reward your customers for performing key actions such as purchase of products, registration on brand’s portal, etc.
  • Add or deduct reward points from customer's point balance
  • Allow easy redemption of loyalty rewards
  • Reverse the points deducted from a customer’s account on order cancellation

Easy accessibility to past data

  • Display the loyalty reward or points history in the customer account
  • Easy access to customer’s order history in their account

Unique admin permissions

  • Allow admin to set up minimum and maximum points that can be availed in an order
  • Allow admin to set multiples of points that can be used for redemption
  • Allow admin to enable/disable redemption of loyalty rewards (e.g. discount coupons, gift vouchers, etc
App Images
Launch date
March 14, 2022
Top features

Seamless workflow: use directly in Shopify admin

Up-to-date tech: works with the latest themes

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at [email protected].