Shopify App : Brevi Chat, Live or Later

Showcase Stamped Reviews. Live Chat, Auto Messages, Chatbots.

About Brevi Chat, Live or Later

Chat, Live or Later : Personalized automated messages handle customer questions, gather info anytime you’re unavailable. Auto responses on orders/shipping/returns

Close Every Possible Sale : Triggered chats boost sales by engaging active and return shoppers with items in their carts. Showcase Stamped Reviews to sell more.

Easy to Use, Right Away : Engage with your shoppers instantly from any device. Everything you need is included to turn more shoppers into customers. Watch them live.

Klaviyo Mailchimp Stamped Reviews
Brevi Chat - All you need on day one to boost sales, for free.


Unlike our competitors, Brevi Chat includes, for free, everything you need on day one to ensure you close every possible sale. Powerful features are easy to use, right away. Chat live or later. Brevi will instantly help you turn more store visitors into customers.

Customers prefer chat over any other way to contact you. They are free to have a conversation with you at any time, on their terms. Shoppers who chat are more likely to buy and have a higher average cart value.

With Brevi Chat You Can:

  • Showcase Stamped Reviews inside chat to boost sales
  • Automatically add email addresses from chats to your Mailchimp, Klaviyo or Privy email lists
  • Sell more - turn visitors into buyers
  • Make online buying frictionless, more enjoyable, and more human

With Brevi Chat You Get:

Easy Set-Up

  • Add our chat widget to your store in minutes.
  • Customize the widget to reflect your brand’s colors and messaging.
  • Works on any device for quick customer support - answer questions, give product advice from anywhere.
  • Automated, personalized chat messages are ready to let shoppers know your status and keep them happy.
  • Automatic responses for your customers on order status, carrier delivery tracking, shipping and returns.
  • Email Marketing Integration with Mailchimp and Klaviyo: Automatically add email addresses from chats to your Mailchimp or Klaviyo email list.

Mobile Notifications and Email Alerts

  • Get SMS text and email notifications when a store visitor sends a message. Opt to get notified when a new visitor arrives, too.
  • Respond easily to shopper questions with one click.

Automated Messaging to Active and Return Shoppers

  • Automated, targeted chats boost sales by messaging active and return shoppers with items in their carts.

Automatic responses on order status, shipping and returns

  • Quick Answers for your customers right from your Chat window
  • Carrier tracking updates inside Chat, along with a link to the full carrier tracking page (e.g., USPS, UPS, Fedex).

Flexible Chat Hours

  • Set chat hours to reflect your business and lifestyle. When you are off-duty, you'll collect customer questions and email/phone 24/7.

Real-time Visitor List

  • Watch your shoppers live - where they’re from, what they’re viewing and what they’re buying.

Customer Order History

  • View your customer's recent order history when you're chatting to add a personal touch. Track your sales generated from any chat.

Ability to Initiate a Live Chat with Any Visitor

  • Assist shoppers to help close the sale.

Intelligent Chatbots

  • Chatbots have your back – if you’re not around, they’ll jump into a conversation for you automatically.

Dashboard to View ROI

  • See exactly how chat activity impacts your sales.
App Images
Launch date
June 23, 2021
App rating

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

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