Shopify App : Best FAQs (Chat+Track+Contact)

Quick Support FAQs, Order Track, Whatsapp & Social Links

About Best FAQs (Chat+Track+Contact)

Easy to go live. No Coding : No need to create manual pages like FAQs, Contact & Order Track. Zoobi do it by itself. Automate customer queries with Zoobi HelpBot.

Automate your support : Instantly and autonomously respond to common FAQs, Comes up pre-filled FAQs, Order Track and Contact pages.

Order Track & More : Provide fast and easy customer support service through different chats supporting multi-user with intelligent agent routing


Are you tired of helping customers with repeated queries?

Automate your customer support with Zoobi HelpBot, Zoobi helps to automate your customers queries upto 80%.

One-click installation. No coding is required to use Zoobi HelpBot. It comes up with pre-filled FAQ & FAQ dedicated page, Order Track page, Contact us page & more.

Multi-Agent, Multi-Platform Chat Options

  • WhatsApp
  • Messenger
  • Phone Call
  • Skype
  • Facebook
  • Instagram
  • Youtube
  • Twitter
  • Pinterest
  • LinkedIn

Available Supported Languages

  • English
  • French
  • Italian
  • German
  • Portuguese
  • Dutch
  • Spanish
  • Hungarian
  • Russian
  • Turkish
  • Indonesian
  • Japanese
  • Danish
  • Chinese (Simplified)
  • Korean

(NOTE: The language for FAQs must be changed manually)

Why Zoobi HelpBot?

  • Solve customer problems instantly and independently.
  • Significant reduction in customer waiting times
  • Higher sales conversion
  • Reduce customer support costs

Multi-Agent, Multi-Platform Chat Options

  • 10+ Chat options
  • WhatsApp, Messenger, Phone Call, Skype, Facebook, Instagram, Youtube, Twitter, Pinterest, LinkedIn

FAQ page with questions

  • Beautifully designed, pre-loaded, ready-to-use Help Question Templates to save you time and start providing automated support right away.
  • Edit / Replace or Add custom FAQs.
  • Automatic generation of FAQ pages

Contact us Form

  • Receive support requests by email.
  • Automatic generation of the Contact Us page

Order Tracking

  • Integrates natively with (Shopify's order confirmation page)
  • Automatic generation of the order tracking page.
App Images
Launch date
March 30, 2021
Top features

Seamless workflow: use directly in Shopify admin

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at