Shopify App : WhatsApp Chat ‑ Live Chat

WhatsApp Chat, Live Chat, Customer Support, Help Center

About WhatsApp Chat ‑ Live Chat

Support/Upsell/Coupons : Use it as an opportunity to provide support through Whatsapp, Upsell more products, send coupons on Whatsapp & more.

New sales channel : Allow your customers to contact you with the most popular messaging app, WhatsApp.

Easy Integration : One-click install! No coding or template modification required! Just click to install - we won't change any of your template files!

Whatsapp chat, live chat
Description

Why Do You Need WhatsApp On Your Store?

With the help of WhatSocial, you can now connect directly with customers on your store. Chat with them directly, provide support/coupons which can increase your business manifold. Provide personalised customer support to your Shopify store visitors using WhatsApp Live Chat. Increase referral purchases by adding a beautiful share button to your products.

Setup in less than one minute

Your life as a store owner is already busy & difficult. That's why our app comes pre-configured with CTA button, message templates and everything else. All you need to do is enter your phone number and hit ENABLE!

How It Works?

  • Install the WhatsApp button on your store
  • Fill in your WhatsApp Number, Call To Action text and default Message, Button Placement, Text Size, Text Color, Button Background and save settings.
  • Now a small chat button is installed in your website at the position selected in your settings.
  • As soon as they click on the button, their WhatsApp will open and they will be able to chat with you.
  • Allow customers to WhatsApp message you with just 1 tap on their phones
  • Answer customer questions via text, and encourage them to buy
  • Build up a list of phone numbers for later remarketing
  • Reach out to your customers that text you via WhatsApp, the most engaging marketing channel available today

Features

  • Display one Mobile or Desktop or both
  • WhatsApp Number
  • WhatsApp Message
  • Button Size
  • Button Color
  • Button Icon
  • Button Position

App Support

We will be happy to serve you with your queries within 12 hours. If you want any customisation/ integration of whatsapp on your store/ or you have any other suggestion please contact us.

App Images
Launch date
July 15, 2019
App rating
4.8
Top features

Seamless workflow: use directly in Shopify admin

Up-to-date tech: works with the latest themes

About the Author

Matej Kontros

Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.

Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.

Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.

Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.