What is AssistAlong?

AssistAlong is built by a team of e-commerce experts and serial entrepreneurs in Silicon Valley to enable merchants to turn their one-time customers into recurring customers. The app easily integrates with your store, identifies your one-time customers and works with them to ensure they keep reordering your products.

How does it work?

Step 1. AssistAlong app identifies one-time customers at checkout and lets them set personalized reminders when the purchase is complete

Step 2. Smart reminders work with each customer individually to find the right reorder time that fits their needs

Step 3. Customers receive SMS reminders with a checkout link unique to them when they are ready to reorder

Step 4. AssistAlong also pre-populates each customer’s cart with the items due to be reordered and fills out their information at checkout so they can place their reorder instantly with just a single click.

A solution for customers who don’t commit to subscriptions

AssistAlong compliments your subscription model to identify the customers who select “one-time purchase” at checkout and turn them into recurring customers without requiring any upfront commitments. Your current subscribers won't be affected and will not see the solution at checkout.

Smarter than your replenishment campaign

Your product usage pattern varies among customers while regular replenishment campaigns are automated to treat every customer the same. Instead, AssistAlong smart reminders works with each customer individually to find the right reorder time that fits their needs.

AssistAlong also pre-populates each customer’s cart with the items due to be reordered and fills out their information at checkout so they can place their reorder instantly with just a single click.