Shopify App : AfterCart Shipping Protection
We handle loss, damage, and theft to keep your customers happy
About AfterCart Shipping Protection
Flexible Coverage Options : Offer loss, damage, and theft protection to your customers, or purchase coverage directly for individual shipments prior to fulfillment.
Intuitive Dashboard : View claim status, purchase coverage, and monitor refund/reorder status so you're always in the loop.
Seamless Customer Experience : Give your customers a great experience with our live chat feature, quick claim process, and the option of a refund or replacement shipment.
Overview
AfterCart handles delivery issues to keep your customers happy. Our powerful suite of tools make covering shipments for loss, damage, and theft (including porch piracy) super simple for you and your customers. Claims can be opened in just a few clicks and are resolved quickly with a refund or replacement shipment.
Flexible coverage options
Provide your customers with the option to cover their shipment in your checkout with our opt-in widget. You can also purchase coverage for shipments you would like to protect on behalf of your customers.
Increased Customer Satisfaction
Never track down another lost shipment or spend hours going back and forth with the carrier while your customer waits. Just ship the order and leave any delivery issues to us.
Easily monitor and manage claims
Keep track of claims we're handling for your customers, or easily file claims on their behalf. Your customers will love our live chat feature for updates, and our claim status page keeps them in the loop during processing. Claims are typically resolved in 1-2 days.
Up-to-date tech: works with the latest themes
About the Author
Matej Kontros is an E-Commerce expert and app developer with over a decade of professional experience in IT.
Matej has worked for organisations of all types and sizes, including global players, startups, and agencies. He designed, developed, and maintained complex projects.
Matej's expertise includes e-commerce, software engineering, web development, systems administration, internet security, managing projects, and building teams.
Visit his website at [ Web Linkedin ] or contact him at matej@kontros.com.